In this engaging interview, Dr. Katrina Skinner hosts Dr. Elisabeth DiPietro, a managing partner at Hyde Park Pediatrics, who shares her journey and the evolution of her practice in Boston. Dr. DiPietro discusses the importance of collaborative management, the benefits of joining professional groups like SOAPM, and the necessity of structured HR practices.

She emphasizes the need to avoid the shame and blame game in addressing errors, endorsing a constructive and supportive approach instead. Offering invaluable tips on managing a pediatric practice, Dr. DiPietro inspires her audience to embrace change, learn from others, and continuously improve their workflows for the benefit of both staff and patients. 

Key takeaways include the significance of finding and eliminating workflow inefficiencies or ‘pebbles in your shoe’ and the empowerment that comes with autonomy in smaller practice settings.